Enterprise IDP / OCR Operations role guide
Enterprise IDP / OCR Operations is the professional document factory profile. It is broader and more technical than Accounting Workspace: batch queues, verifier teams, quality gates, AI Learning, provider routing, OCR benchmarks, and integration operations.
Role and menu matrix
| Role | Visible menu in screenshot audit | Primary job |
|---|---|---|
| Operations lead | Intake, Documents, Reports, Verification, ERP exports, Plan and billing | Control the batch document pipeline and team queues. |
| Verifier | Documents, Reports, Verification | Correct fields, lines, and OCR regions at speed. |
| AI Learning specialist | AI Learning only | Work with samples, golden data, release gates, and local OCR learning. |
| Auditor / quality owner | Quality guarantee, Documents, Reports, Audit | Watch SLA, field accuracy, and provider regressions. |
| Integration admin | Portal, Reports, Lists, Integrations, ERP exports, Plan and billing | Own connectors, retries, provider routes, and downstream exports. |
Operations document center
The operations lead sees the document factory queue: intake outcome, OCR/AI status, verification load, approval state, exceptions, and export readiness.

This is the right product profile for customers comparing eDocify with ABBYY, Adobe OCR operations, or large verifier teams.
Professional verifier workbench
The verifier workbench is shared with Accounting Workspace, but IDP teams use it at higher volume and with more document types.

Important IDP expectations:
- productivity mode is available immediately;
- header and line modes are separate;
- OCR region selection can rewrite a selected field;
- AI assistant is collapsed until needed;
- two-monitor mode is visible for verifier factories;
- large line tables must remain usable with keyboard-first controls.
AI Learning specialist
AI Learning is internal/product governance, not a normal archive or accountant screen. The AI Learning role sees the training/evaluation workspace and nothing else.

This workspace covers:
- approved training samples;
- golden dataset coverage;
- field-level accuracy;
- provider bake-off;
- local OCR teacher/student learning;
- model/prompt/rules release gates;
- publish and rollback readiness.
Quality guarantee owner
Quality Engine turns OCR performance into a product promise. It should not be just a dashboard number. It must answer: what field is weak, which provider regressed, what QA sample is needed, and whether the SLA is safe.

Integration admin
The integration admin owns intake connectors, API routes, ERP exports, retries, and operational health.

IDP demo checklist
- Choose Enterprise IDP / OCR Operations from the demo picker.
- Enter as Verifier and confirm the workbench is the primary screen.
- Enter as AI Learning specialist and confirm no accounting/archive menus are visible.
- Enter as Integration admin and confirm connectors and export routes are visible.
- Enter as Auditor and confirm Quality guarantee, Reports, and Audit are visible.
- Verify that screenshots do not show E-document Archive or Accounting-only setup when inside the IDP product.