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Enterprise IDP / OCR Operations role guide

Enterprise IDP / OCR Operations is the professional document factory profile. It is broader and more technical than Accounting Workspace: batch queues, verifier teams, quality gates, AI Learning, provider routing, OCR benchmarks, and integration operations.

Role and menu matrix

RoleVisible menu in screenshot auditPrimary job
Operations leadIntake, Documents, Reports, Verification, ERP exports, Plan and billingControl the batch document pipeline and team queues.
VerifierDocuments, Reports, VerificationCorrect fields, lines, and OCR regions at speed.
AI Learning specialistAI Learning onlyWork with samples, golden data, release gates, and local OCR learning.
Auditor / quality ownerQuality guarantee, Documents, Reports, AuditWatch SLA, field accuracy, and provider regressions.
Integration adminPortal, Reports, Lists, Integrations, ERP exports, Plan and billingOwn connectors, retries, provider routes, and downstream exports.

Operations document center

The operations lead sees the document factory queue: intake outcome, OCR/AI status, verification load, approval state, exceptions, and export readiness.

IDP operations document center

This is the right product profile for customers comparing eDocify with ABBYY, Adobe OCR operations, or large verifier teams.

Professional verifier workbench

The verifier workbench is shared with Accounting Workspace, but IDP teams use it at higher volume and with more document types.

IDP verifier workbench

Important IDP expectations:

  • productivity mode is available immediately;
  • header and line modes are separate;
  • OCR region selection can rewrite a selected field;
  • AI assistant is collapsed until needed;
  • two-monitor mode is visible for verifier factories;
  • large line tables must remain usable with keyboard-first controls.

AI Learning specialist

AI Learning is internal/product governance, not a normal archive or accountant screen. The AI Learning role sees the training/evaluation workspace and nothing else.

IDP AI Learning Engine

This workspace covers:

  • approved training samples;
  • golden dataset coverage;
  • field-level accuracy;
  • provider bake-off;
  • local OCR teacher/student learning;
  • model/prompt/rules release gates;
  • publish and rollback readiness.

Quality guarantee owner

Quality Engine turns OCR performance into a product promise. It should not be just a dashboard number. It must answer: what field is weak, which provider regressed, what QA sample is needed, and whether the SLA is safe.

IDP quality guarantee

Integration admin

The integration admin owns intake connectors, API routes, ERP exports, retries, and operational health.

IDP source connectors

IDP demo checklist

  • Choose Enterprise IDP / OCR Operations from the demo picker.
  • Enter as Verifier and confirm the workbench is the primary screen.
  • Enter as AI Learning specialist and confirm no accounting/archive menus are visible.
  • Enter as Integration admin and confirm connectors and export routes are visible.
  • Enter as Auditor and confirm Quality guarantee, Reports, and Audit are visible.
  • Verify that screenshots do not show E-document Archive or Accounting-only setup when inside the IDP product.