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Integration admin guide

Integration admin owns the technical edge of the product: source connectors, inboxes, Drive, SharePoint, API routes, ERP profiles, export jobs, retries, and connector health.

Product scope

ProductIntegration focus
Accounting WorkspaceEmail/portal/Drive/SharePoint intake and ERP export, especially Rivile first.
Enterprise IDP / OCR OperationsHigh-volume connectors, provider routing, queues, downstream APIs.
E-document ArchiveArchive API, migration import, preservation source routing, evidence exports.

Accounting ERP exports

Intake source responsibilities

Integration admin configures:

  • per-tenant email aliases and mailbox routes;
  • shared mailboxes;
  • Google Drive and Microsoft Graph sources;
  • SharePoint folders;
  • API push clients;
  • SFTP or scanner channels when enabled;
  • routing rules by source, company, folder, sender, file name, or document type.

IDP source connectors

Export responsibilities

Export actions:

  • configure ERP profile;
  • test dry-run;
  • inspect payload;
  • repair mapping;
  • retry failed export;
  • cancel active export;
  • open related document;
  • verify response or error message.

Reference and mapping responsibilities

Integration admin often owns synchronized lists:

  • ERP supplier codes;
  • VAT classes;
  • cost centers;
  • project codes;
  • item codes;
  • currency rates;
  • payment account codes.

Reference data lists

Archive integrations

Archive integration sources

Archive integration admin manages archive source channels, migration batches, preservation routing, and connector errors without seeing unrelated OCR learning workflows.

Operational checks

  • Every connector should show last sync, status, failures, retry policy, and affected client.
  • Simulated adapter behavior is allowed only in demo/dev or explicit sandbox mode.
  • Secrets should be write-only in UI.
  • Connector errors should be visible in audit and reports.
  • API/webhook routes should use idempotency keys and rate limits.

Demo test path

  1. Enter as Integration admin.
  2. Open Integrations and ERP exports.
  3. Confirm the menu does not expose global admin or AI Learning unless separately granted.
  4. Run an export dry-run or inspect an export job.
  5. Confirm failed jobs can be retried or cancelled.